Refund policy
Returns
- We do not accept any returns, exchanges, or refunds at this time. ALL SALES ARE FINAL.
- You can always contact us for any return question at loopsandbows@outlook.com.
Damages and issues
- Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All items have being pictured before shipping to ensure there is no damages.
Refunds
- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
- IF Loops & Bows make an exception, store credit will be given. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- Unfortunately, we cannot accept returns on sale items or gift cards.
Shipping
- Orders are processed and shipped out every Saturday. LOOPS & BOWS IS NOT RESPONSIBLE FOR LOST, MISSING, or DAMAGED ITEMS THAT HAPPENS AS A RESULT OF SHIPPING. If there is an issue, please deal with the carrier.